Practical Guide from Talent to Performance
This Practical Guide contains the 53 TMA Competencies in
alphabetical order as well as 23 key result areas with which you can create
virtually every job or competency profile within your organization. Each
competency comes with behavioral indicators, development activities, and
coaching suggestions. The key behavioral indicators are divided into four
levels: a general, operational, tactical, and strategic level. Thus, you can
fine-tune any competency to the specific behavioral level your organization
requires. Each key result area comes with specific tasks and performance
indicators. Within every task is indicated which competencies support a
successful performance of this task. Both the key result areas and competencies
help you define the specific successful behavior and clear results that are
expected in your organization.
Practical Guide Contents
Reading suggestions
1. Practical manuals
1.1 Manual creating
job and competency profiles
1.2 Manual
behavioral based interview
1.3 Manual selection
assessment interview
1.4 Manual
development interview
1.5 Manual
performance appraisal interview
2. Key result areas
1. Account
management
2. Administration
& accounting
3. Coaching
4. Consulting
5. Development
& innovation
6. Governance
& management
7. Human
resource management
8. Logistics
& fac. management
9. Management
10. Marketing
11. Planning
& organizing
12. Policy
development
13. Process
management
14. Production
& services
15. Project
management
16. Public
relations
17. Purchasing
management
18. Quality
management
19. Research
20. Sales &
acquisition
21. Security
22. Service
& support
23. Training
& education
3. Competencies
1. Accountability
2. Adaptability
3. Ambition
4. Assertiveness
5. Attention
to detail
6. Business
orientation
7. Coaching
8. Commercial
power
9. Conduct
10. Conflict
management
11. Controlling
progress
12. Cooperation
13. Courage
14. Creativity
15. Customer
orientation
16. Decisiveness
17. Delegating
18. Developing
employees
19. Discipline
20. Energy
21. Flexible
behavior
22. Focus on
quality
23. Forming
judgment
24. Identification
with management
25. Independence
26. Initiative
27. Innovative
power
28. Insight
29. Integrity
30. Leadership
of groups
31. Learning
ability
32. Listening
33. Managing
34. Need to
achieve
35. Negotiating
36. Networking
37. Organization
sensitivity
38. Perseverance
39. Persuasiveness
40. Planning
& organizing
41. Political
sensitivity
42. Presenting
43. Problem
analysis
44. Result-orientation
45. Self
development
46. Sensitivity
47. Sociability
48. Social
awareness
49. Stress
management
50. Verbal
expression
51. Vision
52. Workmanship
53. Written
expression
4. Theory and background
4.1 The TMA Method
4.2 Instruments of the TMA Method
4.3 Development potential of
competencies
4.4 The 360º Feedback Method
4.5 The TMA Performance Matrix
5. Case studies and research
5.1 Velux
5.2 Atos Origin
5.3 Nunhems
5.4 SNT
Download The practical guide from
page 1 to 100 here